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Shipping and Returns Policy

Here below are the Shipping and Returns policy for Datagenn Software Ltd

Payment

Payment must be received within 10 days of placing an order. If payment is not received within this time frame the item will be relisted..

We accept credit cards for payment and when shown PayPal is also accepted.

For any and all issues and questions relating to your payment please visit our helpdesk.

Digital Downloads

Digital products are instantly delivered upon payment.
A download link (that expires after two hours) is presented upon completion of payment.
At the same time an email is also sent that contains a receipt and download link.
This link must be clicked to download the products purchased.

There are no shipping fees on digital downloads.

Returns

Returns will be accepted only if the return is sent within thirty days of the delivery confirmation date.

A full refund of the purchase price will be made promptly upon receiving a refund request.

Before issuing a refund request please open a ticket at the helpdesk where we can assist you with your questions.
We will do everything we can to ensure our products meet your expectations.



If you have any questions regarding this Returns Policy, please click on the 'Contact' link on the homepage.



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